Terms and Conditions

The following is our school wide terms and conditions.

There will be special conditions for those in the tuition assistance program, you will find these underlined in blue.

Our teachers reserve time on their schedules, plan for your lessons, and invest in the long-term development of each student. To provide regular, quality lessons, the following policies need to be observed.

Membership Tuition:

• A $40 non-refundable registration fee is due at initial sign-up ($10 discount for siblings and returning members). This is not covered under the tuition assistance program.

  • Returning Member is a member with one (1) or more months gap between enrollment.

• Tuition is a flat monthly fee for our music program.

  • We will be open in either a weekly lesson format or one of our workshop weeks.

  • We will be closed on every 5th weekday of the month to ensure all students receive the same amount of lessons throughout the year

    • This is accounted for in your monthly membership (meaning you are not paying for these days)

  • School breaks are accounted for in our monthly membership

    • meaning you are not paying for these days

• Based off an annual calendar you can expect the following in your membership:

  • 38 weekly lessons throughout the year

  • 6 workshop weeks (2hr workshops)

  • 4 concerts

  • 8 weeks of vacation

• Tuition is due on the first of each month and is billed automatically to VISA or Mastercard. (“Auto-pay”)

• A $25 late fee will be charged for payment received after the 10th of each month.

• Educational material, music books, instrument rental and other accessories are additional cost.

• Tuition Assistance Program: Families who are at or below 165 percent of poverty line will receive 25 percent tuition scholarship, families who are at or below 130 percent of poverty line will receive 50 percent tuition scholarship. The remaining balance will be due at the 1st of each month.

Membership Cancellation:

• Membership may be cancelled by submitting our online Cancellation Form by the 15th of the month to take effect at the end of that month.

  • EXP: Cancellation Form received on the 16th of May is billed for June and takes effect at the end of June. There are no exceptions.

  • Form can be found in your online terms & conditions policy section on Opus1 app or www.bolderymusic.com/cancellation-form

  • You may withdraw the cancellation at any time before it takes effect but your teacher and/or time slot cannot be guaranteed.

    • A $40 returning student registration fee will be required to re-enroll once the withdrawal takes effect.

• Active membership is mandatory to participate in our events and recitals.

  • All registration(s) will be withdrawn at the time of membership cancellation.

• All Make-up Lesson Credit(s) on your account expires in 30 days from the cancellation effective date.

• Membership is not transferable.

• Boldery Music Academy does not provide tuition refund under any circumstances.

• Boldery Music Academy reserves the right to terminate membership, in which case prorated tuition will be refunded.

• Tuition Assistance Program: Cancelling your membership prior to the end of your term will forfeit the remaining allocated funds back into the scholarship fund. You will no longer be eligible to reapply in the future under the tuition assistance program.

Attendance:

• Students are expected to be punctual to their weekly lessons.

• Students who are late for a lesson cannot be guaranteed their lesson time.

  • Coaches are authorized to leave if a student is more than 15 minutes late without notice

• Tuition Assistance Program: Students will be removed from the program with just 1 no call no show.

Missed Lesson:

• No tuition credit or refund will be provided for missed lessons.

• A Make-up Lesson Credit will be issued when a private or group lesson is cancelled with at least 24-hour advance notice (By email or online).

  • Cancellations made with less than 24-hour notice will not qualify for a Make-up Lesson Credit

    • This includes being sick the day of a scheduled lesson

    • Tuition Assistance Program: Students are permitted 3 emergency “late cancellations” in a rolling calendar year. Outside of those 3 late cancels, students will be removed from the tuition assistance program.

• No more than three (3) Make-up Lesson Credits can be pending at a time per membership.

• Makeup Credits can be used to schedule a Make-up Lesson online or by email at any time with your coach or other available coaches.

• Make-up Lessons cannot be rescheduled

• All Make-up Lesson Credit(s) expire immediately after membership ends.

Substitutions:

• You may decide to change coaches or instrument with a 14-day advance notice before the 1st of the month.

• If your coach is unable to teach a lesson, a substitute coach will be arranged.

  • Regular lesson cancellation policy applies to substitute coaches.

  • No Make-up Credit is issued for last minute substitutions.

• If your coach becomes unavailable for regular lessons, you will be provided a new coach with similar teaching style, or the opportunity to choose a new coach.

Summer Holds:

• You may exceptionally put a membership on “Hold” for up to two (2) months with a 14-day notice before the 1st of the month.

• Your lesson time and coach will be reserved only by pre-paying tuition for the returning month. (Latest resume date is September 1st).

• While on summer hold, members may exceptionally purchase individual lessons.

• You may only go on hold 1 time in a rolling 12 month period.

• Tuition Assistance Program: Students are not permitted to take a summer hold. Students are encouraged to take advantage of our cancellation policy regarding vacations with family!

Care of Students:

• Boldery Music Academy is not responsible for providing before or after class care for students.

Injuries:

• You assume all risk of injury or harm to the child(ren) or adult(s) associated with participation in musical activities at Boldery Music Academy and agree to release, indemnify, defend and forever discharge Boldery Music Academy and its officers and staff from all liability, claims, demands, damages, costs, and expenses in the unlikely event of injury sustained by your child(ren) or adult student during the course or as a result of their participation in Boldery Music musical activities.

Workshop / Concert Weeks:

• During these weeks, there will be no weekly private or group lessons.

• We understand not everyone will want to take part in every workshop week and it is already taken into consideration with your monthly membership.

  • No refunds will be offered for not attending a workshop.

  • Tuition Assistance Program: Students are required to participate in all workshop weeks.

• Students will have the opportunity to enroll in a 1 hour workshop during these weeks on their regular scheduled day or another day that works best for them.

• Students have a calendar of events but will be reminded with a 30 day notice of workshop weeks. Students must sign up for their workshop 2 weeks prior to event date.

• There is no additional charge for included workshops.

  • During”Multi Workshop Week” students are eligible to enroll in 2 different workshop classes at no additional charge.

    • You may purchase more workshops if you wish throughout that week.

Photo/Video Release:

• Unless requested in writing, Boldery Music Academy is granted permission to take photographs/videos of the students and guardians to use in brochures, websites, posters, advertisements, and other promotional materials Boldery Music Academy creates. Permission is also hereby granted for Boldery Music Academy to copyright such photographs in its name.

Disclaimer:

• We reserve the right to refuse service to anyone.

Policy effective upon enrollment. Your cooperation is greatly appreciated.

Policies & terms are subject to change.